Privacy Policy

Crying Out Loud (COL) is committed to maintaining the trust and confidence of visitors to our website, participants in our projects, partners, customers, suppliers and employees. In particular, we want you to know that COL is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy provides information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. In general, you can browse our website without giving us any personal information.

Mailing lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our e-newsletters or by emailing us at

Children and Privacy

If you’re aged 13 or under, you need to get permission to register for our newsletter on our site from your parents or guardian.

Use of Cookies

Our websites use cookies to collect information.

A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes and allows us to analyse our site traffic patterns. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our web site. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.

We use a number of third party service providers on this site, some of which may set cookies on your computer when you use the facility.

For these providers’ Privacy Policies please see the below links:


Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to Other Web Sites

Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Use of Personal Data for Legitimate Business Activities

COL needs to keep certain information about its artists, project teams, partners, participants and other stakeholders to allow us to advocate on behalf of artists, run projects efficiently, monitor activities and for health and safety purposes. Information is collected and used fairly, stored safely and not disclosed to any other person unlawfully.

When dealing with personal records of project partners and participants, we will make sure that personal information is:

  • obtained and processed fairly and lawfully
  • obtained for a specified and lawful purpose – for example employment, marketing or delivering one of our projects – and shall not be used in any manner incompatible with that purpose
  • adequate, relevant and not excessive for that purpose
  • accurate and kept up to date
  • not kept for longer than is necessary
  • kept safe from unauthorised access, accidental loss or destruction

 Third Parties

COL may share project personal data amongst all partners involved in the delivery and promotion of a project. Data is shared electronically using Dropbox or Sharepoint folders with permission given for use for the project activities to the project managers of key partners.

Collection of personal datafor Business Activities
In most cases, the personal data held by COL is obtained directly from the data subjects themselves, whether in the form of a paper document (such as a job application or contract) or electronically / online.  Occasionally, we may also ask for information about particular health needs, such as allergies to particular forms of medication, or any condition such as asthma or diabetes. We will only use this information for the protection of the health and safety of the individual but will need consent to process this data (including for example passing it on to emergency services) in the event of an incident.

Data Security and Storage

We store personal data under strict safekeeping and confidentiality measures on secure servers operated by COL and only accessible to authorised COL staff. The COL offices are not accessible to the general public and are locked when unoccupied.

While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur when it is under our control, we use our best efforts to try to prevent this. Unfortunately, the transmission of data across the internet is not completely secure and while we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while data is being transferred.

Access to Your Personal Information

You are entitled to access the personal information that we hold on you. Email your request to projects[at]

Updating Your Personal Information and Unsubscribing

You can unsubscribe to mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our e-newsletters or by emailing projects[at] You can use this address to request that your personal information is updated.

Your Consent

By using our website and/or providing us with personal information for business activities you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please drop us a line at projects[at]

To make sure we’re always at the top of our game, we reserve our right to make any changes and updates to the Privacy Policy without giving you notice as and when we need to. We’ll always make sure that the most up to date Privacy Policy is posted on our website, though, so you can check it out whenever you like.